Terms and Conditions

Welcome to our website!

 If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Little Shop of Seasons relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term The Little Shop of Seasons  or 'us' or 'we' refers to the owner of the website whose registered office is:

The Little Shop of Seasons - 1-3 Dolphin Court, Honiton, Devon, EX14 1HT

The term 'you' refers to the user or viewer of our website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look,appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Order Confirmation 

On receipt of your order we will issue you an email to confirm. This will clearly state the items you have ordered and prices.

Cancellation 

You may be able to cancel an order placed, however if you have already received an email confirming dispatch of your goods,  then you will have to return the unwanted items at your expense following the guidelines below.

Shipping & Returns 

We do hope you love your received items, but if for any reason you want to return them, you may do so, for a full refund within 14 days of purchase. You will need to return the item at your own expense, securely packaged with your name and order number inside. Orders returned after 14 days will not be refunded and you will have to arrange collection to get the items back to you.

Faulty Goods 

If a product arrives faulty we will replace it . This guarantee does not cover items misused or abused. Goods should not be returned to  without prior agreement.  If you wish to return please contact us via our Contact Us section. All agreed returns should be packed correctly and returned to The Little Shop of Seasons detailing the returns. Only Goods in their original packaging will be credited.

Pricing Policy 

All prices may be subject to change without notice.

Delivery 

Some orders are dispatched via courier and automatically require a signature. If you want your parcel to be left it in a safe place (ie.in a porch,or with a your neighbour), please let us know in the comments box at the end of the process when placing your order. We will not however be responsible if an item goes missing once it has been left on your property.

Used Goods 

We will not refund returned items that we deem to have been used and are not in their original packaging or packaged as we sent out. You will have to arrange collection from us

While every effort is made to portray items accurately, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. Slight variations can also be dependant on calibration of individual screens.

The use of this website is subject to the following terms of use:

All sizes are approximate and in centimetres, slight variations in size and colour may occur due to the handmade nature of some of our products.

The Little Shop of Seasons  reserves the right at our discretion to refuse to supply Goods.

The Little Shop of Seasons  reserve the right to reclaim the costs of storage and/or redelivery and/or other related costs where the customer fails to accept delivery of Goods.

The goods will be at the Customers risk as from delivery to the address given at the time of ordering.